Customer Service


Why is my order delayed?

Order delays can occur for a variety of reasons. In the event your order has not shipped promptly, please understand we are doing our best to adjust our course to keep up with the ever-growing demand for popular items. We send order update emails in real-time as inventory and procedures allow.

Shipping Delays

Carriers can be impacted by varied events in certain areas. Check for known shipping delays in your area using the links below.

UPS service alerts



What if there is a problem with my order?

Please contact us directly for help with technical issues like:

  • Warranty Repairs
  • Software Issues
  • Error Messages
  • Scanning or Printing Problems
  • Scanners or Printers Won't Turn On
  • No Power or Battery Issues
  • Hardware Problems


Contact Infomation

Phone: (406) 848-4399

Hours: Mon-Fri From 9 AM to 6 PM